COVID 19 Update: Read more to find out how your policy may be affected by coronavirus.

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Home > Help Centre > Contact Us

If you have any questions about Coronavirus (COVID-19) and how this may effect your policy or claim, please visit our dedicated FAQs page

Online form

If your question isn’t urgent, save yourself time on the phone by filling out the form below with your details and query.

A member of the team will respond to you within 48 working hours.

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24/7 Medical Emergency Assistance

To speak to a member of our 24-hour Medical Emergency Assistance Service, please call us on 0203 824 0713.

Please do not call this number unless you need emergency medical assistance.

Emergency Assistance Form

Claims - Email

You can send the claims team an email by using the form below:

Complaints

If you would like more information on our complaints process or submitting a complaint, please visit this page.

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