Travel news and tips from Flexicover
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- Hygiene, hot food and holidays!
- Man with rucksack causes major security alert at Heathrow.
- Are you eligible for a £40 refund?
- International ski federation safe skiing code
- Top tips for safety on the slopes
- Santa's mislaid bag of goodies!
- Passport News!
- Did you know?
- ‘Know Before You Go’
- New rules for taking liquids through UK airport security
Hygiene, hot food and holidays!
Published: 31/03/2008
Poor hygiene and sanitation can ruin your holiday, especially if you’re considering a trip to a developing country. NHS Online confirms that more than 200 diseases are transmitted through food, but the risk is very low if it is prepared, cooked and stored properly.
A holiday to a remote developing country should be the adventure of a lifetime but without proper care, this type of travel can pose a problem to your health. According to the Foreign and Commonwealth Office (FCO), hygiene standards are often lower in the developing world than in the UK with a higher risk of catching an illness. Traveller’s diarrhoea is especially common in hot environments and diseases such as typhoid, cholera and hepatitis A can be easily contracted from contaminated food and water. Bacteria such as salmonella, campylobacter and E.coli can cause gastroenteritis. To stay healthy, there are a few things we all need to remember:
- Always wash your hands before eating and drinking.
- Be careful around buffets - food left standing for some time can be prone to attracting bacteria.
- Never use communal, damp towels in public conveniences.
- Avoid ice unless you’re sure it’s from treated water – whether used for drinks or cooling food.
- Drink bottled water where you are unsure of the quality of drinking water; check the seals have not been tampered with.
- Avoid swallowing water when swimming
- Avoid milk, cheese and other dairy products unless they are pasteurised and have been properly refrigerated.
- Bacteria are killed by heat, so make sure food is cooked thoroughly before eating.
Up to 50% of travellers are affected by some kind of ‘tummy trouble’ on their trips. If, in spite of your best efforts, you are still unfortunate enough to suffer, as a Flexicover policy-holder you will receive access to professional advice and emergency medical treatment 24 hours a day, everyday of the year.
Man with rucksack causes major security alert at Heathrow.
Published: 19/03/2008
A man with a rucksack breached security at Heathrow airport last week and ran towards a plane on the northern runway. Airport security and police reacted quickly to capture the uninvited guest.
The Times reported that he was challenged and arrested by officers before reaching the tarmac. Officers at the scene carried out a controlled explosion on the rucksack, which fortunately only contained clothes. A police source said that, while they did not yet know the man’s motive, they were confident that it was not related to terrorism.
The incident happened just 24 hours before the Queen was due to open the airport’s new Terminal 5 and is the second time in recent weeks that Heathrow security has been breached. The northern runway was partially closed but later reopened, by which time close to 40 flights were disrupted causing delays and cancellations.
As this incident was not related to terrorism, most passengers would be able to make a claim for flight delays or cancellations from their travel insurers where appropriate.
Many travel insurance policies do not provide any cover in the event of an act of terrorism but with Flexicover travel insurance, you can travel safe in the knowledge that, on top of our extensive benefits, you will be covered for Personal Accident and Medical Expenses, ensuring you receive emergency medical treatment and repatriation if the worst were to happen.
Are you eligible for a £40 refund?
Published: 03/03/2008
Passengers who flew long-haul with Virgin Atlantic or British Airways may be able to claim refunds of up to £40 for a couple after the two airlines agreed to pay compensation to the victims of price- fixing.
BA has been fined for price-fixing on fuel surcharges and Virgin admitted to breaching the law, narrowly escaping a fine. British Airways and Virgin Atlantic passengers will receive up to $200m (£102m) in compensation after both airlines have come to a legal settlement.
The deal involves 8 million airline tickets sold between August 11 2004 and March 23 2006. To register for your refunds, please visit www.airpassengerrefund.co.uk or if you have mislaid or lost details of your flight call 0800 0430 343. Alternatively, visit www.virginbapassengerrefund.co.uk to find out more on how to claim.
Why not use your £40 refund to purchase flexicover.net's much renowned Annual Multi-Trip Travel Insurance policy to cover you both for a whole year's travel to Europe using the enclosed voucher when you next travel? The cost to insure a couple under 50 will be £38.25.
International ski federation safe skiing code
Published: 01/02/2008
Skiing and snowboarding are great fun but accidents do happen and when they do they can be very expensive! That is why it’s so important to buy appropriate winter sports travel insurance before leaving home.
Do you know how much you will have to fork out if you have an accident on the slopes? According to our latest research, a broken leg in France could set you back up to £20,000 but, come off your skis and fracture your femur in Canada and the bill could exceed £50,000.
The safety of yourself and others is paramount if you ski or snowboard, which is why flexicover.net recommend that you strictly observe the International Ski Federation safe skiing code, both on and off-piste.
- Respect for others - Behave in such a way that you do not endanger others.
- Control of speed and skiing - Be in control, and adapt your speed and manner of skiing to your ability and the prevailing conditions of terrain, snow and weather, as well as to the density of other skiers.
- Choice of route - Choose your route in such a way that, when coming from behind, you do not endanger others.
- Overtaking - Ensure that you leave sufficient room when overtaking others for any voluntary or involuntary movements that they may make.
- Entering and starting - When entering a marked run, or starting again after stopping, make sure that you look both up and down the run to ensure that you can do so without endangering yourself or other skiers.
- Stopping - Unless absolutely necessary, avoid stopping on the piste in narrow places or where visibility is restricted.
- Climbing and descending on foot - When climbing or descending on foot, keep to the sides of the piste.
- Respect for signals and markings - Respect all signals and markings.
- Assistance - If an accident occurs, every skier must be duty bound to assist.
- Identification – On witnessing an accident, whether or not responsible for it, exchange names and addresses.
Top tips for safety on the slopes
Published: 14/01/2008
As the first snows of 2008 start to fall across Europe and the US, skiers will soon be tempted to rush out and get some action on the piste.
That’s just the moment accidents can happen, warns Greg Lawson, Group Broking Director of leading online travel insurance provider, flexicover.net, as he offers some timely advice to help skiers stay safe on the slopes.
“Whilst exciting and enjoyable, winter sports can also be dangerous but with a bit of awareness and preparation, skiers and snowboarders can have a safe holiday in the snow so here are our Top Tips” he says.
- Keep in shape - a lot of injuries, especially to legs, happen because people are out of condition when skiing. It pays to get your muscles in shape well before you go. The cost of treating a leg injury abroad can be as much as £20,000.
- Get a head start– even if you are a good skier, it never hurts to spend some time easing yourself back on to the slopes. Time either on the dry ski slopes before you go or a few revision lessons on arrival will be a worthy investment.
- Use proper equipment and headgear - Be sure to have your ski or snowboard bindings adjusted correctly at a local ski shop. Do wear a suitable helmet – bicycle helmets are not appropriate for skiing!
- Dress in comfort - Layering allows you to accommodate your body's constantly changing temperature. Dress in thermal underclothes, cotton polo neck, microfleece top and/or turtleneck sweater. Ensure you invest in a jacket that is breathable, waterproof and lightly insulated with tight cuffs and drawstrings to keep the wind out.
- Keep warm - bring a headband or hat with you as 60% of heat-loss is through the head. Wear insulated, waterproof gloves and, for those sensitive to the cold, mittens. Finally, only wear one pair of technical ski socks and dry your boots out each night.
- Always wear sun protection - the sun reflects off the snow and is stronger than you might think, even on cloudy days! Wear sunglasses or goggles to protect against the glare and apply sunscreen or sun block, especially to nose, ears and lips.
Santa's mislaid bag of goodies!
Published: 18/12/2007
Many of us will spend this Christmas visiting family and friends overseas and will be taking gifts that we will carefully pack in our baggage; the last thing that we want to happen is for the baggage to be delayed in transit or worse, for it to get lost!
Did you know that the maximum liability for an airline for lost baggage is limited to £756? And that there is no obligation for non-EC airlines to compensate passengers?
For more information: Click here
When this amount is insufficient, or your airline absolves itself against any such liability, you can still claim on your travel insurance policy. It is therefore essential that you have full cover in place for your journey.
Passport News!
Published: 9/10/2007
From Thursday 5 October 2007 the cost of obtaining or renewing an adult passport has jumped from £51 to £66. Fees for child passports have a similar increase from £34 to £45.
It is very important to have a valid passport for any overseas journey you may be planning. Countries such as the USA may also require some nationals to be in possession of a passport that has a validity of 6 months beyond the proposed return date. Please do check before you travel.
The Identity and Passport Service advise that a standard postal application is likely to take up to 3 weeks to process. For those who need a passport within a week a guaranteed Fast Track service is available by appointment.
Did you know?
Published: 19/6/2007
Advance Passenger Information – The Spanish Government have introduced new regulations, effective from 19 June 2007, that require airlines flying between the UK and Spain to provide them with certain personal information on all passengers before the flight departs.
The information required, which is based on the photograph page of your passport (full name, date and place of birth and passport number etc), will be used for law enforcement purposes. This information will be collected either in advance, usually when you make your booking, or at the airport when you check in. To help speed up your check-in process, you should contact your carrier to see if they have arrangements, possibly via a special website, for advance data collection.
There may be some disruption at airports as a result of this additional requirement and you are therefore advised to allow extra time to check in for your flight.
For more information visit: Click here.
‘Know Before You Go’
Published: 23/4/07
Having enjoyed the recent spell of warm weather our thoughts inevitably turn towards summer holidays. However before booking your trip we suggest spending a few minutes visiting the Foreign & Commonwealth Office website www.fco.gov.uk/travel and check out the "Know Before You Go" section. Their "Top Tips" are aimed at helping avoid common travelling traumas, risks and dangers and will hopefully help you and your family travel in safety.
New rules for taking liquids through UK airport security
Published: 15/11/06
Passengers can now take through airport security liquids such as toiletries including perfume, toothpaste, deodorant, shaving foam and lip gloss, provided they are no bigger than 100ml each.
All individual liquid items must fit comfortably into one transparent, re-sealable bag no larger than 1 litre or approximately 20cm x 20cm (about the size of a small freezer bag).
The bag must fit into the one permitted piece of cabin baggage (a maximum of 56cm x 45cm x 25cm) but passengers will be asked to present the bag separately when going through airport security.
Liquids of any amount can still be carried in luggage checked into the aircraft hold.
For full details on preparing for your flight visit:
Click here.











