TestimonialsBelow is a selection of comments from our customers:
Mrs Hilary Moore (Penmaenmawr, Conwy) June 2016
"Always easy to complete request for quote"
Satisfied customer (Hertfordshire) January 2016
"As near to assured protection as travellers can expect in an unstable world".
Mosty people of our 'seniority' expect an indifferent, hard headed rather off hand service from commercial organisations. 'We can't take risks with people like you. Be grateful that we are prepared to give you any sort of offer at all' is their unspoken attitude. Not Flexicover. Scrupulously fair, an organisation which judges people by their health and insurance record, not just their age. A Big Ben of annual time keeping which contacts its customers at exactly the right time of year, gives them sufficient time to respond and delivers a travel insurance policy which allows them to concentrate on positive planning, not on things which may or may not happen. And all at a very reasonable price which means that the cost of insurance cover is also not a concern.
Mr Christopher Parker (Melton Constable, Norfolk) November 2015
"Thank you to Joan for the care and skill that you have applied to this matter, both of which were outstanding."
Ms Schnegg (Nottinghamshire) October 2014
'Very easy and quick'
Mrs Sharman Finlay (Ballyclare, County Antrim) June 2014
'Quick, easy to use site'
Mrs Sara Blackburn (Stevenage, Hertfordshire) June 2014
'Thank you for this I have taken out the insurance earlier very impressed with your service'
Mrs Louise Franks (Mirfield, West Yorkshire) May 2014
'Excellent website and process to get insurance. Very quick and easy, especially if you have any pre-existing medical conditions'
Mr Phillips (Essex) March 2014
'A very easy and clear website. Prices are also very competitive'
Ms Eileen Goodwin (Huddersfield, West Yorkshire) March 2014
'Easy to follow'
Mrs Anderson (Glasgow, East Dunbartonshire) February 2014
Mr Alan Griffiths (Cardiff, South Glamorgan) February 2014
'Site well designed, quick to obtain quotation'
Mr Michael Hunt (Ipswich, Suffolk) February 2014
'Quick and easy to complete. Excellent cover for a great price too.'
K. Collin (Devon) January 2014
'I think the service Flexicover offers is fantastic and great quality for a very good price. I have actually just booked insurance through you again for a trip next September and have found the service to be very reliable and quick, and had no problem at all with the claims. I have nothing but praise for the service you provided.'
Mrs Robina Bailey (Worcester, Worcestershire) December 2013
Mr John Barron (Wokingham, Berkshire) November 2013
'Easy to use'
George Thornhill (Jersey) November 2013
'Very easy site to navigate and use'
Mr Peter Hunt (Bromsgrove, Worcestershire) October 2013
'Easy process, thanks'
Ms Lawrence (Eastbourne, East Sussex) October 2013
'Thank you, for being easy, accessible and most importantly accepting me at 67 years of age, no fuss all straight forward. You made me feel normal THANK YOU'
Mr John Beach (Swansea, West Glamorgan) October 2013
Ms R.M August 2013
'Easy to use site - complete with easy to follow health screening. Fair quote. Have used before and (hopefully) will in future'
I Hamilton (via email) August 2013
'Thank you for such good cover at such a good price for me at age 66 years. I find it so difficult to get good cover at such a good price because of my age. I was so pleased with your prices that I have been telling all my friends and family. Thank you again. '
Rev Philip Clements (Market Harborough, Leicestershire) August 2013
'An easy, intuitive site - able to get initial quotation quickly. Medical screening online is a great help and again relatively easy to follow'
Mr Hugh O'Neal (Brighton, West Sussex) July 2013
'What a great website, very clear and good value policy'
Mr Phil Donabie (via email) June 2013
'Keep up the good work, your e-mails are one of the few circular e-mails that a genuinely interesting and worth reading, as such if I need insurance again I would definitely go with you'
Mr Andrew Hill (Leeds, West Yorkshire) May 2013
'Really impressed by your website and your travel insurance. My mother first told me about your service and gotta say I am impressed'
Mr Tim Leggatt May 2013
'I have now been on your site again, and can say that the service was excellent. I obtained all the information that I wanted in very fast time. Well done!'
Miss J Smith (Perth, Perth And Kinross) May 2013
'Very easy to follow'
Mr Paul Summers (Leighton Buzzard, Bedfordshire) May 2013
'Very easy site to navigate and use'
Dave Gowland (via Facebook) May 2013
'I love your newsletters and look forward to reading them. They give so much information and so many ideas for places to go.'
Kulvinder Ubhi (Smethwick, West Midlands) May 2013
'Very competitive price, easy to navigate site'
Anthony Funnell (Waltham Cross, Hertfordshire) May 2013
'I have been very lucky up to now as I have not had to use this insurance, but I am lucky to have made the choice'
Christine Boyd (Oxfordshire) May 2013
'Easy to use site. Health questionnaire straight forward'
Karen Devereux (Godalming, Surrey) May 2013
'Easy to use and understand!'
Linda Mckie (Gateshead, Tyne And Wear) May 2013
'Fast and easy transaction. Pleased with product and price'
L Nowacki (Birmingham, West Midlands) May 2013
'Very clear layout, no hidden tick boxes, and no hidden charges. Fast quoting'
Graham Fisher (Wirral, Merseyside) May 2013
'Great website, easy to use and brilliant that it offers covers to U18s'
K Edwards (Pontypool, Torfaen) May 2013
'Quick, easy, relatively competitive and the text message is a really good idea'
Michael Rockliffe (Burnley, Lancashire) May 2013
'Easy to follow instructions, plain English'
A Flexicover customer May 2013
'Fairly easy for 85 an year old to navigate'
Stephanie Ing (Burnham-on-sea, Somerset) April 2013
'I feel that I have taken the best offer available'
Peter Clark (Atherstone, Warwickshire) April 2013
'Very clear and straightforward'
Ronald Dixon (Winchester, Hampshire) April 2013
'Quicker and easier than in previous years. Cheaper than Saga.'
James Mcgeough (North Lanarkshire) April 2013
'Good site, self explanatory and clear.'
R Richardson (Durham) April 2013
'Very easy to navigate. Plain and simple to understand.'
A Flexicover customer April 2013
'Easy site, good price for adequate cover’'
C Simaria (London) March 2013
'Dealing with Flexicover to take out my travel insurance was a stress-free experience. The representative was very polite and extremely helpful. She seemed very happy to answer any questions I had about the policy too. I would definitely recommend Flexicover to friends and family, thanks.'
K.S. (Caterham, Surrey) March 2013
'Congratulations on one of the easiest sites to navigate I've ever encountered!'
Graeme Heggie (Larbert, Falkirk) March 2013
'Very easy to use'
Robert Mackenzie (Wick, Highland) March 2013
'Easy to use web site'
Robin Thompson (Stamford, Lincolnshire) March 2013
'Very easy to process'
Brian Phillips (Dunfermline, Fife) March 2013
'Very good service, easy to use web page'
Darren Ritchie (Harleston, Norfolk) March 2013
'I’ve used Flexicover in the past for a claim when I got bronchial pneumonia in America, Flexicover paid medical fees with no query and fast'
Rob Pitman (London, SW18) March 2013
'Very reasonable price and very easy to use site!'
Janice Smith (Northumberland) March 2013
'Excellent cover and great price'
Sonny Naidoo (Ilford, Essex) March 2013
'Happy with the ease of applying, the cost was impressive, very happy, will recommend'
Paul Remmer (Eastbourne, East Sussex) March 2013
'Please thank your assistant as he was excellent in his job. I have in my 47 years never spoken to such a professional person, thank you'
Patricia Howells (Shrewsbury, Shropshire) March 2013
'Very good web site, clear and easy to follow'
Asthma (London) March 2013
'I found your service very professional and helpful. Staff seemed to know their job very well'
Nick Waton (Midsomer Norton, Somerset) March 2013
'Thank you for being available so late on 01/03/13 (at 2045hrs) and so VERY helpful when I renewed my insurance online'
Zacharias Zacharia (London, SW19) February 2013
'Easy to follow, needed little time to process'
Russell Taylor (Bedfordshire) February 2013
'Stay with Flexicover every year. Very competitive and easy to renew. Great cover for 100 day trips'
David Foster (Leeds, West Yorkshire) February 2013
'Easy to follow instructions'
Lindsey Burtonwood (Burnley, Lancashire) February 2013
'Excellent price and service'
E.Peel (Preston, Lancashire) February 2013
'A straight-forward site, clear information and at a reasonable price'
Penny (Aylesbury, Bucks) February 2013
'Had a reminder to renew existing policy, very quick and easy to use this process and the discount was valuable.'
Mrs.Bryant (Clacton, Essex) February 2013
'Very pleased with your service and efficiency'
Mr. R Miller (Tamworth, Staffordshire) February 2013
'I would like to thank you for the support you have shown to our charity event. It is very much appreciated'
Mr Barrie Hodgeson (Anglesey) February 2013
‘Having tried to negotiate several sites, including some very well known and well advertised ones, I had to give up in frustration at the complexity and in some cases impossibility of accessing them. Your site was simplicity itself and your price was far cheaper than the only other site I actually managed to get into. I would highly recommend you to anybody’
Laura Pavlou-Mudie January 2013
‘Good site! It's clearly written and it seems to be relatively easy to contact the company’
Mr Canwell (Reading, Berkshire) January 2013
‘Always use Flexicover. Very good, quick’
Mrs A. Hall (St Helens, Merseyside) January 2013
'Fantastic value. Over 50% cheaper than the Travel Agent'
Mr. T. Lewington (Lydney, Gloucestershire) January 2013
'As quick and easy as ever. The best online travel insurance'
Carl A (Lowestoft, Suffolk) January 2013
'Excellent service. Easy to use website. Would highly recommend'
Mr & Mrs Williams (Daventry, Northampton) January 2013
'Thank-you for your fantastic Customer Service'
K. Rix (Suffolk) December 2012
'Good safe insurance at a fair price, no fuss'
C. Gonzales (West Midlands) December 2012
‘Fast and Efficient website’
D.Clune (East Riding of Yorkshire) December 2012
‘Fantastic, fast and easy to use website. Not too much legal jargon or repetitive questions’
Mrs J Leith (Sittingbourne Kent) December 2012
Very simple to use and when I had a query the help given by telephone was excellent. Thank-you!
Mrs S (Dorset) November 2012
‘Your site was easy to understand and explanatory. Thanks’
D Patel (London) November 2012
Flexicover have covered me for all my holidays in the past 3 years, excellent service and great cover. I will always come here first and recommend all my contacts to do the same.
WJM (Plymouth) November 2012
'Customer service and care like this means that customers will use you continually. I certainly shall'
S Mounce (Dorset) November 2012
'You really do provide a superb service'.
N Robinson (Leicestershire) November 2012
'I will be using your services again and will recommend you to any of my friends taking out holiday insurance'.
Kenneth (Stockport, Cheshire) August 2012
‘This is the first time ever a company has offered this service. I would like to thank Flexicover for your professionalism'.
Miss Roy (Paisley Renfrewshire, UK) August 2012
'Very pleased with the service, and I will pass onto friends and family to use your company again'.
S Ondhia (London) August 2012
'I always buy my travel insurance from Flexicover because each time you provide a great service, and there are no hidden charges or complications. Thanks for your help'.
S Sodha (London) July 2012
'Your website was really good and easy to use at every step. Nice clear options about extras and auto-renew options and I knew exactly what I was buying. I felt in control of the whole buying process, very impressed'.
C Spackman (Banbury, Oxfordshire) February 2012
'Your efficiency and reassurances made any worries about travelling disappear. Your staff were brilliant and I have recommended Flexicover to all my friends'.
Roy Pepworth (Bristol) November 2011
'Thank you for your excellent service in solving my problem especially over the weekend'.
Cobham (Surrey) September 2011
'What a pleasure it was to deal with this matter on the telephone - no pressing of numbers or enforced listening to music! I got straight through to a very helpful lady who handled my enquiry very competently'.
Dr R James (Newport) September 2011
'Best telephone customer service for a good while'.
J Liversedge (Melrose / Scottish Borders) July 2011
Flexicover has proved to be just what it claims to be: FLEXIBLE. Thank you very much.
S Mounce (Dorset) April 2011
'Excellent Service. I wish all firms and their staff were so pleasurable to deal with'
W Owen (Orpington, Kent) January 2011
Flexicover were helpful, courteous and professional. It was a pleasure dealing with them.
D Hancock (Birmingham) December 2010
May I say how very pleased I was with the ease with which I was able to arrange cover using your website.
I look forward to being able to arrange cover with you again and will be very pleased to recommend you to others
J Brittain December 2010
I would be happy to recommend anyone to your company. Thank you so much for making the experience a pleasure instead of a worry.
Patricia (Devon, UK) November 2010
I have now used you for our last three journeys to Europe and am very satisfied. You have been good on price especially as we are aged 69 & 70 and I have a medical condition.
MDW (Tewkesbury, Gloucestershire)
Thanks for your welcome back. The trip went like a dream and I had no trouble whatsoever.
It is always reassuring when travelling abroad, to know that one has the strength and experience of Flexicover Direct behind you I can heartily recommend your services.
Mr Gahan (Gozo, Malta)
I was TREMENDOUSLY impressed with your promptness, efficiency and courtesy.
A Hartley (Selby, North Yorkshire)
I accepted your quotation due the fantastic service I received.
B Holland (Leicester)
It is good to know that as well as insuring us you give out good travel advice through your free newsletters.
A Baveja (Maryport, Cumbria)
I would like to thank everyone at Flexicover for making buying travel insurance a hassle-free experience and will continue to recommend your excellent policies to all my friends, as I think they offer good value.
G Miles (Prescott, Merseyside)
I would have no hesitation in recommending your business to the public.
E Collier (Cheltenham, Gloucestershire)
Many thanks for your splendid service-very prompt and hardly any fuss! There are dozens of companies who could take a leaf out of your book.
R A Jameson (St Nicholas, Dorset)
I am impressed by the efficient and friendly service provided by your staff in arranging this Insurance.
M Allcock (Kendal, Cumbria)
Thank you so much for sorting things out so efficiently.
M Walsh (Sutton Coldfield, West Midlands)
I want to pass on my thanks to your team for the way they support and help your new customers, I am so pleased with the service at your call centre. and nothing was too much trouble. I recommend your company to anyone who asks me for advise on Insurance.
M & J Goater (Crewe, Cheshire)
My wife and I are very happy customers, and your company now has not just guaranteed business for 12 months but plenty of recommendations going to others.
S Lee (London)
I appreciate the informative and interesting emails I receive as well as the discount codes. I've been covered by you for a few years now and do recommend you to my friends. Keep up the good work.
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